About Service
- Can two people ride the same bike?
- Do you need to update the Mevo app?
- How much does it cost to rent a bike?
- Can I get more information about the app?
- Can I rent more than one bike?
- How to make a complaint?
Profile & Account
- Does Mevo charge a registration fee?
- How I can reset my password to the account?
- Why is my account inactive?
- How to cancel subscriptions?
- What access the app need?
- What is login?
Charge/payment methods
Riding and parking
- What should I do if the bike needs repair?
- How to successfully finish the ride?
- What to do if the battery runs out?
- What should I do if I leave my personal belongings on the bike?
- How to install the cable lock?
- What to do if the blockade is not released?
Bike
- Can the handlebar height be adjusted on the bike?
- Does Mevo provide a helmet?
- How long can I reserve a bike for?
- Can I reserve a bicycle?
- Do Mevo bikes have a basket?
- Do Mevo bikes have phone holders?